Frequently Asked Questions
What is CU CLE TV?
CU CLE TV is the latest innovation in Clayton Utz's CLE Education program. Through CU CLE TV, clients can view presentations by our leading lawyers on a range of topics when and where they want. This means, clients can access legal education 24 hours a day from anywhere in the world.
How does CU CLE TV work?
Each registered user has a unique ID and password. This will allow the user to log on to the secure CU CLE TV website and access the educational videos on demand.
Each video features a presentation by a Clayton Utz lawyer who is highly experienced in their field, and would be happy to answer any questions you have after watching their session.
How do the CU CLE TV controls work?
How is my progress recorded?
On each video page you will see the following progress bar.
This bar tracks how much of the video you have watched, if you were to watch the first 20% of the video, then skip ahead and watch the last 15% of the video this bar will show as 35% complete. You will need to watch the remaining portion of the video that was skipped to have it reach 100%.
If you skipped ahead in the video and are unsure which portion is still unwatched, simply refresh the page and the video will automatically play from your first unwatched section.
Do I receive points for CU CLE TV?
Yes. Each CU CLE TV video is eligible for CLE points as per the guidelines of your local law society. Once you have watched the entire video, you have the opportunity to print a certificate of completion for your records.
Does my local law society recognise CU CLE TV as a source of points?
How regularly are the videos updated?
Our lawyers are across market developments as they happen. CU CLE TV presentations are regularly updated to ensure you are viewing topical and current information.
How do I update my contact details?
If your contact details change, particularly the jurisdiction in which you practise, please click on the "Update Details" button and follow the prompts.
If I have a question on some of the content in the presentations who do I contact?
Below the video window you'll see a link to the presenter's contact details.
What do I do if I forget my password?
Should you need to reset your password for CU CLE TV, please follow this link.
How do I reset my authenticator?
Please contact our Customer Service Centre on (02) 9353 5000 between 7am - 10pm (AEST), Monday to Friday (option 1) to reset your 2 Factor Authenticator. Otherwise, please email [email protected]
What do I do if I am having technical difficulties?
For any technical difficulties involving video errors or downloading the certificate, please contact our Customer Service Centre on (02) 9353 5000 between 7am - 10pm (AEST), Monday to Friday.